Customer Reviews

Customer Reviews

We would very much appreciate your feedback. Did you enjoy dealing with our team?  Would you recommend us to your family and friends? Can we improve our customer service? We look forward to reading your review……………………

Feedback Form

Please note: The name and location you enter will be shown on our website. Do not enter your full address. Your email will not be shown and is only used by should if we need to contact you.

Excellent service and a nice experience dealing with Kevin who owns the company. I bought a Jaguar XF off him. He constantly monitors the web to make sure he’s the cheapest around. Gave me 6 months warrany and AA cover not that I’ve needed it as the car seems to be as reliable as his service. I will definitely use him again

OUTSTANDING………………….. from my first contact with Kevin to collecting my Jaguar the whole experience was outstanding. I have never experienced customer service at this high level previously, nothing was too much trouble and the transaction was transparent and simple. The vehicle was exactly as described by Kevin………………… in showroom condition. I would highly recommend to my family and friends.

George – Manchester

Just bought a 2008 Vauxhall Astra from Kevin.
My first car buying experience and Kevin made it an absolute pleasure. He was very friendly, helpful and professional.

Highly recommended!

We found Kevin to be very honest and open to deal with. Everything was handled in a simple and professional manner and the vehicle was exactly as described. His price was cheaper than average and the vehicle was in extremely good condition.
Would have no hesitation in using Kevin again or recommending him.

⭐️⭐️⭐️⭐️⭐️ First class. Kevin a true friendly gentleman, delivered XF Jag the day before we came back from holiday, The service we received from start to finish was second to none. He more than goes the extra mile to deliver an exceptional service. Would not hesitate to recommend him to family and friends.

Bought a used Fiesta 2012 from Kevin recently. Kevin was very friendly and professional.

His price was slightly lower than the rest but so far the car is in excellent condition and drives well!


It’s not very often you find a completely honest dealer these days, but yesterday I did. Kevin delivered my XF to my home and immediately said he found a couple of faults on the way down. He covered the cost and booked the car into a local garage to have the fault repaired, now I don’t know many dealers who would of done that, unfortunately I do know a few that would have just passed the car along and said nothing !
I found Kev to be very professional and easy to get on with, nothing was to much trouble, any issues you might have he will do his best to get it sorted.
He definitely is not the sort of dealer that’s there to rip you off or uses any of the high pressure salesman tactics to get you to buy.
I’d highly recommend to anyone. You won’t be disappointed!

Recently bought a Ford Mondeo from Bestvaluecars and Kevin was great from the point we made initial inquiry about the car and post purchase. Description of the car was on point. Kevin took us for a test drive and purchase was made with no regrets. The price was reasonable and the deal came with free AA Cover. We were also offered warranty which I thought was amazing! I cant fault the service that we got, very professional & honest. Overall I had an amazing buying experience and so much respect for Kevin.

The Jaguar is the 4th car my wife and I have purchased through Kevin over the past 20yrs, can’t fault the service and advice and would not hesitate to recommend him. Over the moon with the car, what more can I say.

Straightforward and honest people… was as described….and helped me set up the bluetooth etc…..perfect buying experience….thanks guys

Kevin and Linda were genuinely welcoming. No stress, no hassle….I really easy purchase of a fabulous car. We’d have no hesitation recommending when buying a used car.

I initially found via auto trader when interested in purchasing a Nissan X-trail. From the first contact with Kevin he has consistently given me confidence in his knowledge of everything Nissan, which is helped very much by his history. He took us on a thorough test drive in the X-trail, even down the motorway. We decided to buy the car and haven’t looked back since. The car was the best price around, and would definitely recommend using again. Thanks very much. Luke

Very happy with the service received during purchase of our truck. very accurate description and good walk round video too. Professional and friendly throughout. 2 Thumbs way, way up. Luke.

Top service. Thank you.

Very happy with the vehicle and the customer service.

in all my years I have never had a car dealer so easy to deal with, a real gent. would recommend to anyone regards Stephen,,,

Just brought Nissan X Trail from Bestvalue Cars very pleased Kevin was very helpful. No pressure selling
that you can get with some dealers.It was a pleasure doing business with Kevin and I would recommend him to family and friends

We have recently purchased a Nissan Qashqai from Kevin.
The buying experience was excellent, Kevin was really helpful he took us out on a good test drive explaining all of the cars functions along the way.
Kevin wasn’t pushy at all with the sale and gave us time to think about things, he also gave us time to try and sell our car privately, but also gave us the option of part exchange if we needed it.
We are extremely pleased with our purchase and would definitely recommend and use Best value cars again in the future!

A great experience dealing with Kevin. I just took delivery of a 1.2 petrol Qashqai and Kevin took the time to talk me through all the functions. I live in South London and was unable to get to Gloucester to view the vehicle so had it delivered. I am naturally a very cautious person when it comes to these things however after speaking to Kevin on the phone my concerns were allayed. The car is exactly as described and Kevin even had it hand cleaned again before it was delivered as it had rained on route to my house. If you are considering buying a car through Best Value Cars or have any questions on the process of delivery I would highly recommend giving Kevin a call.

Kevin was very friendly and helpful, he was very quick to respond to phone calls, texts and emails. He offered collection or delivery and was very helpful with both offers. We decided delivery, the car was in immaculate condition on arrival. Couldn’t thank him enough.

Just bought a Nissan Qashqai 1.2 Petrol from Kevin and Dan . The car was exactly as described and in great condition.
Did not request it but before I picked up the car has now had its MOT .
For a non-technical person having a guided tour around what features the car can offer and getting me all set up was a most welcome addition to the excellent service provided

Highly recommended

A great dealing!! I was after X-trail and Kevin said the one is in stock is black but I was after metallic gray. Kevin looked into his upcoming car list and assured me that one is coming next week. He was keeping me updated throughout the dealing. If I ring, he picks up phone quickly and response to texts promptly. As this was our first dealing, we opted for a collection. Due to reduced overheads, Kevin offers best value for money option and he is very competitive.
Car was in immaculate condition as it was as described. Completed the deal on the same day. For future, I won’t go in person but will ask for delivery as I can trust Kevin’s word and what he offers…

Very good price, best service, ease of communication (we normally don’t get all three together;)

Excellent customer service and professional manner throughout perfectly describe the service we received from Kevin. Having briefly experienced what could only be described as indifference from dealerships whilst looking for an SUV vehicle, dealing directly with Kevin could not have been a more pleasurable experience. My wife, for whom the car was intended, and I, are delighted with the car we purchased which was in excellent condition and would not hesitate to recommend Best Value Cars to anyone. Be assured any vehicle purchased will be honestly described and in excellent condition.

It was very pleasurable dealing with Best Value Cars. Kevin went the extra mile to ensure I received the car requested. He was very accommodating, honest and transparent. His manner was professional and made us feel very comfortable and reassured.
I would definitely be recommending Best Value Cars to friends and family.

Whilst I did not buy a car on this occasion as I had a very specific requirement I found Kevin to be extremely helpful and very happy to offer advice throughout the process.
I will be back again next time we are looking for a vehicle.

I received delivery of my new car today. My buying experience was excellent with very good communication throughout, great personal service and very friendly. I opted for the delivery service, the transporter driver was friendly and very amenable and could not have helped more during the handover process. The vehicle was exactly as described……. in showroom condition. Kevin and his team could not have done more to help me find my new car.
I am absolutely delighted………………thank you!


I was contacted by Kevin this morning and the vehicle purchased by lunch time today .

Very good all round service provided by Bestvaluecars turned up at my home on time as greed with him transaction completed very efficiently and in a professionable manner.

I will recommend Bestvaluecars to my friends and family to use this company.

Thanks again

Happy customer

Great car, great service.
Would absolutely use again.

A very pleasurable experience from start to finish. I was made to feel very relaxed and I did not experience the usual pressure sell tactics, Kevin dealt with me in a very professional manner. I opted for a home delivery with a professional handover, the handover specialist was very patient explaining how to drive my first automatic car. I had slight reservations regarding the condition of the vehicle but the vehicle was in showroom condition on delivery. I cannot praise Kevin and his team enough, I would have no hesitation in recommending family and friends to best value cars.